Security Incident Response Services

1-844-711-HACKED (4225)

What To Do If You Detect a Breach: Engaging Bulletproof’s IT Security Response Services

If you suspect one or more of your organization’s devices is compromised, it is vital that you do not power down the device but instead follow these steps to safely and securely isolate the problem.

Disconnect the device from the network: Unless the continued operation of this computer, laptop, etc., is vital to ongoing business, it should be disconnected from the network. However, if you have reason to strongly suspect critically sensitive data is being actively copied from the device, it is imperative to disconnect it from the network even if it is necessary to ongoing business.
Ensure you have disconnected from all sources: Disconnecting the device from the network can include:
a. Disconnecting any network Ethernet cables.
b. Disabling any WiFi, Bluetooth, or cellular radios (preferably with a physical switch, if available)
If you cannot disconnect from the network, turn off the device: If you cannot disconnect the device from the network, you may turn it off. This is not advised in any other context as there may be critical, ephemeral data relevant to a suspected compromise that may be lost.
Contact Bulletproof: Contact our Security Incident Response Services at 1-844-711-4225 for further assistance.

Steps to take How it works Who is Bulletproof? FAQs

Bulletproof’s IT Security Incident Response Services Process

Step 1: Initial Assessment

If you are not an existing Bulletproof customer, we require a minimum $1,000 engagement fee prior to working on the security incident. This fee provides for the initial assessment, triage, and scoping. If the engagement will take more than five hours to complete, we will provide an estimate for the next phase of the engagement.

Step 2: We Get to Work

We will engage a Security Analyst to work on the incident and they will communicate continuously with you throughout this process. If your incident cannot be resolved immediately, the Security Analyst will provide you with a scope of effort and a budget required to move forward in resolving your incident.

How It Works

WHAT HAPPENS WHEN I CALL BULLETPROOF AT 1-844-711-4225?

Step 1: Understanding You and Your Situation

As mentioned earlier this is a serious service for companies who truly feel they have been breached so the initial part of your call will be to determine a few things about you and your situation.
Step 2: Authorization and Commitment

Once we determine that this is a security incident we need to make sure you have the authority to engage your company in a service agreement with Bulletproof.

If you are not an existing customer of Bulletproof we require a minimum engagement fee of $1000, prior to starting work on your case. This fee provides for the initial assessment, triage and scoping. If the engagement will take more than 5 hours to complete, we will provide an estimate for the next phase of the engagement.
Step 3: We Get to Work

After we get through these formalities we will engage a Security Analyst and they will start working on your incident. The analyst will attempt to resolve your issue as quickly as possible and will communicate continuously with you throughout this process. If your incident cannot be resolved immediately, the security analyst will provide you with a scope of effort and a budget required to move forward in resolving your incident.

Who Is Bulletproof?

WHO IS BULLETPROOF?

Bulletproof is a 16-year-old IT services company with SECURITY in our DNA. We offer Cyber Incident Response Security Services as well as proactive monitoring and management for our customers at our 7/24/365 Security Operations Center (SOC). We can provide service to companies of all sizes but our services are most applicable to companies with multiple computer systems or companies that deal with customer information and or valuable intellectual property.

IS BULLETPROOF RIGHT FOR MY COMPANY?

That’s a great question as we aren’t a fit for everyone. Bulletproof employs IT security Superheroes that know their stuff! But security incident response and investigation isn’t for the faint of heart, these are serious conversations and serious engagements and we need to know you are committed and believe you have a serious breach.

We provide what you would call a “corporate” service for companies of many sizes. Although its hard to put a number on how big your company needs to be to engage Bulletproof, if you are a one or two-person company with a couple of laptops we would probably encourage you to find a local IT company to help you solve your issues.

Frequently Asked IT Security Questions

Why would hackers target my business?

Cybercrime has evolved into a business, where cybercriminals can purchase products on the dark web to launch full-scale cyber attacks. In this rapidly evolving threat environment, organizations need a proactive approach to IT security services versus dealing with security incidents after they happen.

There are a few common reasons why an organization could become a target of a coordinated attack. The direct financial incentive is the most prevalent reason, either through direct theft or ransomware. Another reason is corporate espionage, including theft of trade secrets and other intellectual property.

What does Bulletproof’s Security Incident Response Team do after a data breach?

Once we confirm that there is a security issue, our team will:

identify the compromised systems
recover lost or locked data
provide investigation and containment of the breach, and
rapidly remediate the incident.

On average, how long does it take before a business notices a breach has occurred, prior to engaging IT security services?

It takes approximately half a year between when the breach occurs and the detection of the breach. In fact, most organizations are made aware of a potential compromise through notification by an external party.

Is the breach limited to a single computer?
An organization that is the victim of a targeted attack is likely to have multiple internally compromised resources. Unless properly identified and scoped, it’s highly likely that a partial remediation (of a single computer for instance) will only tip off a determined attacker that they’ve been noticed. A determined and skilled operation is likely to adapt and persist.

Security Incident Response Services

1-844-711-HACKED (4225)

Bulletproof’s IT Security Incident Response Services Process

How It Works

WHAT HAPPENS WHEN I CALL BULLETPROOF AT 1-844-711-4225?

Step 1: Understanding You and Your Situation

Step 2: Authorization and Commitment

Step 3: We Get to Work

Who Is Bulletproof?

WHO IS BULLETPROOF?

IS BULLETPROOF RIGHT FOR MY COMPANY?

Frequently Asked IT Security Questions

Report an IT Security Incident or Data Breach