Visio 2016: Part 1
This course provides students with a tool to easily create a professional-looking visual product. Students will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation.
In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:
Identify the hardware components of personal computers and mobile digital devices.
Identify the basic components and functions of operating systems.
Identify networking and security fundamentals.
Identify the operational procedures that should be followed by professional PC technicians.
Install, configure, and troubleshoot display devices.
Install and configure peripheral components.
Manage system components.
Manage data storage.
Install and configure Microsoft Windows.
Optimize and maintain Microsoft Windows.
Work with other operating systems.
Identify the hardware and software requirements for client environment configurations.
Identify network technologies.
Install and configure networking capabilities.
Support mobile digital devices.
Support printers and multifunction devices.
Identify security threats, vulnerabilities, and controls.
Implement security controls.
Troubleshoot system-wide issues.
1 – Hardware Fundamentals
Topic A: Personal Computer Components
Topic B: Storage Devices
Topic C: Mobile Digital Devices
Topic D: Connection Interfaces
2 – Operating System Fundamentals
Topic A: PC and Mobile Operating Systems
Topic B: PC Operating System Tools and Utilities
3 – Networking & Security Fundamentals
Topic A: Network Types
Topic B: Network Components
Topic C: Common Network Services
Topic D: Cloud Concepts
Topic E: Security Fundamentals
4 – Safety & Operational Procedures
Topic A: Basic Maintenance Tools and Techniques
Topic B: Personal and Electrical Safety
Topic C: Environmental Safety and Materials Handling
Topic D: Professionalism and Communication
Topic E: Organizational Policies and Procedures
Topic F: Troubleshooting Theory
5 – Supporting Display Devices
Topic A: Install Display Devices
Topic B: Configure Display Devices
Topic C: Troubleshoot Video and Display Devices
6 – Installing & Configuring Peripheral Components
Topic A: Install and Configure Input Devices
Topic B: Install and Configure Output Devices
Topic C: Install and Configure Input/Output Devices
Topic D: Install and Configure Expansion Cards
7 – Managing System Components
Topic A: Identify Motherboard Components and Features
Topic B: Install and Configure CPUs and Cooling Systems
Topic C: Install Power Supplies
Topic D: Troubleshoot System Components
8 – Managing Data Storage
Topic A: Identify RAM Types and Features
Topic B: Troubleshoot RAM Issues
Topic C: Install and Configure Storage Devices
Topic D: Configure the System Firmware
Topic E: Troubleshoot Hard Drives and RAID Arrays
9 – Installing & Configuring Microsoft Windows
Topic A: Implement Client-Side Virtualization
Topic B: Install Microsoft Windows
Topic C: Use Microsoft Windows
Topic D: Configure Microsoft Windows
Topic E: Upgrade Microsoft Windows
10 – Optimizing & Maintaining Microsoft Windows
Topic A: Optimize Microsoft Windows
Topic B: Back Up and Restore System Data
Topic C: Perform Disk Maintenance
Topic D: Update Software
11 – Working with Other Operating Systems
Topic A: The OS X Operating System
Topic B: The Linux Operating System
12 – Customized Client Enviroments
Topic A: Types of Common Business Clients
Topic B: Custom Client Environments
13 – Networking Technologies
Topic A: TCP/IP Properties and Characteristics
Topic B: TCP/IP
Topic C: Internet Connections
Topic D: Ports and Protocols
Topic E: Networking Tools
14 – Installing & Configuring Networking Capabilities
Topic A: Configure Basic Windows Networking
Topic B: Configure Network Perimeters
Topic C: Using Windows Networking Features
Topic D: Install and Configure SOHO Networks
15 – Supporting Mobile Digital Devices
Topic A: Install and Configure Exterior Laptop Components
Topic B: Install and Configure Interior Laptop Components
Topic C: Other Mobile Devices
Topic D: Mobile Device Accessories and Ports
Topic E: Mobile Device Connectivity
Topic F: Mobile Device Synchronization
Topic G: Troubleshoot Mobile Device Hardware
16 – Supporting Printers & Multifunction Devices
Topic A: Printer and Multifunction Technologies
Topic B: Install and Configure Printers
Topic C: Maintain Printers
Topic D: Troubleshoot Printers
17 – Security Threats, Vulnerabilities, and Controls
Topic A: Common Security Threats and Vulnerabilities
Topic B: General Security Controls
Topic C: Mobile Security Controls
Topic D: Data Destruction and Disposal Methods
18 – Implementing Security Controls
Topic A: Secure Operating Systems
Topic B: Secure Workstations
Topic C: Secure SOHO Networks
Topic D: Secure Mobile Devices
19 – Troubleshooting System-Wide Issues
Topic A: Troubleshoot PC Operating Systems
Topic B: Troubleshoot Mobile Device Operating Systems and Applications
Topic C: Troubleshoot Wired and Wireless Networks
Topic D: Troubleshoot Common Security Issues