All Courses | Communication and Interpersonal

Navigating The Modern Workforce: Diversity, Culture, Generations

In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.

Category

Course Details

Constructive Conflict Management

In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.

Category

Course Details

Communicating Across Your Organization

In this course, students will learn to build trust and commitment, motivating others through respectful and authentic interactions.

Category

Course Details

Writing for the Business Professional

In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing.

Category

Course Details

The Art of Effective Presentations

In this course, students will learn strategies to master your speaking skills, confidently standing before a group and delivering their message.

Category

Course Details

Strategic Negotiation Skills

Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively.

Category

Course Details

Providing Outstanding Customer Service

This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.

Category

Course Details

Mastering Positive Assertiveness

In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.

Category

Course Details

Developing Successful Interpersonal Skills

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

Category

Course Details