Navigating The Modern Workforce: Diversity, Culture, Generations
In this course, students will learn how to capitalize on the strengths of your diverse team while directing and guiding them to even greater achievements.
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Constructive Conflict Management
In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.
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Communicating Across Your Organization
In this course, students will learn to build trust and commitment, motivating others through respectful and authentic interactions.
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Writing for the Business Professional
In this course, you will learn the essential skills needed to organize your thoughts and select the best words and phrases to clearly convey them in writing.
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The Art of Effective Presentations
In this course, students will learn strategies to master your speaking skills, confidently standing before a group and delivering their message.
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Strategic Negotiation Skills
Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively.
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Providing Outstanding Customer Service
This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.
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Mastering Positive Assertiveness
In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations.
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Developing Successful Interpersonal Skills
This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
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