IT Outsourcing and Support Case Studies from Bulletproofsi.com

Company Name:  Enterprise Network

Problem:  Several years of problems and headaches from an Information Technology perspective

Resulting situation:  All Enterprise locations across the Province were starting to support themselves and going in different directions from a standards and policy and procedures standpoint.

Bulletproof's Solution:  Bulletproof  provided outsourcing services in an effort to stabilize the entire network and allow each distinct Enterprise agency to concentrate on local economic  development and NOT information technology. 

Result:  Stability amongst each office and an increased confidence in their IT infrastructure allowing them to do what they do best.


Company Name:  Atlantic Association of CBDC’s

Problem:  With 42 offices across Atlantic Canada, saying that Information Technology is a challenge would be an understatement. 

Resulting Situation: Having used a small service provider a number of difficulties had arose over the past several years resulting in poor service to its end customers, the 42 agencies across Atlantic Canada.  Concerns around security and the overall stability of the infrastructure came into play nearly 5 years ago.

Bulletproof’s Solution:  Implementing a completely new infrastructure across all offices with security and reliability being the key components, coupled with Bulletproof’s 7X24 service desk, the Atlantic Association of CBDC’s were able to gain increased confidence with its members allowing them to concentrate on their core business, helping Atlantic Canadians develop business, and not information technology.


Company Name:  Peterbilt NB

Problem:  Located with its head office in Fredericton NB, Peterbilt NB was a company that was just 20 employees approximately 5 years ago.  With an aggressive approach on growth the owners of Peterbilt NB have expanded into 3 new offices in 2 different Provinces.   This presented many challenges and especially with little or no expertise on the IT side.

Resulting Situation:  The expansions were acquisitions and the integration of several legacy systems on older technologies presented a standardization and overall support problem.

Bulletproof’s Solution:  Bulletproof worked with the offices to standardize their environment wherever possible without losing their initial investment and the investments the acquired companies has already made.  An extensive five year strategic IT roadmap was built and has allowed the company to expand even further not having to worry about how their IT would be handled.  Peterbilt has Bulletproof team that fully operates and supports its business across all offices.  The Bulletproof service desk plays a key role in one point of contact and follow through.